Frequently Asked Questions

Our VEDIC HAVAN SAMAGRI dhoop cups are made with pure Guggal resin and 30+ sacred herbs following ancient Vedic recipes. Unlike incense sticks that often contain chemicals, our cups are 100% natural. They burn longer (25-30 minutes each), produce denser aromatic smoke, and create a more authentic temple-like atmosphere for worship and meditation.

Yes, it's completely safe for daily use. Our dhoop cups contain only natural ingredients with no harmful chemicals. The smoke has antibacterial properties and actually purifies the air. However, ensure proper ventilation and keep windows slightly open during use. Avoid direct inhalation and keep away from children and pets.

Each box contains 30 dhoop cups. Each cup burns for approximately 25-30 minutes. If used once daily, one box will last you a full month. The cups have a long shelf life of 2 years when stored in a cool, dry place.

Absolutely! Our dhoop cups are perfect for meditation and yoga practice. The sacred Guggal fragrance helps calm the mind, reduce stress, and enhance focus. Many of our customers specifically use them during their spiritual practices. The 25-30 minute burn time is ideal for meditation sessions.

Our dhoop cups contain: Pure Guggal (sacred resin), Gir Cow Vedic Ghrit (A2 ghee), Gomay (cow dung for purity), Chandan (sandalwood), Kapur (camphor), and 30+ carefully selected Ayurvedic herbs and roots. All ingredients are natural, ethically sourced, and follow traditional Vedic recipes.

1. Take out one dhoop cup from the box
2. Light it with a match or candle until it catches fire
3. Let the flame burn for 5-10 seconds, then gently blow it out
4. Place on a heat-safe surface away from flammable items
5. Enjoy 25-30 minutes of divine fragrance
Ensure proper ventilation and never leave burning unattended.

Yes! We offer FREE shipping on all orders above ₹1000. For orders below ₹1000, shipping charges are only ₹50. We deliver pan-India within 3-7 business days depending on your location. You'll receive a tracking number once your order is shipped.

We accept all major payment methods through our secure Razorpay gateway: UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking from all major banks, and digital wallets. All payments are 256-bit SSL encrypted and completely secure.

Yes, we offer a 7-day return policy. If you're not completely satisfied with our product, you can return it within 7 days of delivery for a full refund. The product should be unused and in original packaging. However, we're confident you'll love the divine fragrance and quality!

Absolutely! Our dhoop cups come in premium gift-worthy packaging. It's perfect for festivals like Diwali, Dussehra, weddings, housewarming ceremonies, or any spiritual occasion. Many customers order multiple boxes as gifts for family and friends. We can include a personalized message card on request.

Our dhoop cups produce a pleasant, not overwhelming fragrance. For small rooms, we recommend keeping a window slightly open for ventilation. The natural Guggal aroma is calming rather than overpowering. Start with one cup and adjust based on your preference and room size.

After placing your order, you'll receive an order confirmation email with all details. Once shipped, we'll send you a tracking number via email and SMS. You can track your package using this number. For any queries about your order, call us at 9781333303 or email info@divinebydeepak.com.